Frequently Asked Questions

You’ve got questions, and I’m here to help!

These are some of the questions I get asked the most, and I’ve answered them here just for you.

If you’re curious about a specific makeup service, please check out the FAQs on those pages. 

And if there’s anything else you’d like to know, don’t hesitate to send me an email—I’d love to hear from you!

How do you handle makeup for different skin tones and types?

I’m dedicated to making everyone look and feel amazing, no matter their skin tone or type.

My kit includes a wide range of products suitable for all complexions and skin types, from the fairest to the deepest shades. I use techniques and products that complement your natural beauty, making sure that your makeup enhances your unique features and feels comfortable all day.

If you have any specific concerns or sensitivities, just let me know, and we’ll find the perfect solution together.

Do you offer makeup trials, and are they necessary?

Yes!

I include makeup trials with all my bridal makeup packages. This means we can plan your entire look beforehand, giving you a stress-free and enjoyable wedding day knowing exactly how you’ll look. It’s a fun, relaxed session where we can experiment with different styles and make sure you’re absolutely in love with the final result.

For all other types of appointments, trials are available if you feel they’re necessary. While not required, having a trial can give you extra peace of mind and ensure there are no surprises on your special day.

Can you accommodate special requests or themes for my makeup?

Absolutely!

I love getting creative and working with special requests or themes.

Whether you’re dreaming of a classic Hollywood glam for your wedding, a bold editorial look for a photoshoot, or a unique theme for a party, I’m here to help bring that vision to life.

During our consultation or when filling out your booking details just share your ideas with me, and together we’ll plan a look that fits your request.

Just a heads-up: depending on the kind of request, it might affect the price of the appointment since my bookings are based on time slots. If your special request will require additional time, I’ll let you know in advance so there are no surprises. 

But don’t worry, minor requests or personal preferences can absolutely be worked into a typical appointment.

How long does a makeup session typically take?

On each of my makeup service pages, you’ll see the typical session length, which depends on the specific service.

For most single-service appointments like special event and lifestyle makeup sessions, a typical makeup session takes about 60 minutes.

This gives us the perfect amount of time to create a look you’ll love without feeling rushed. Whether it’s getting you ready for a night out or a special occasion, I make sure every detail is just right.

For time-based bookings like corporate or editorial projects, the duration can vary depending on the project brief. Each individual application might take a different amount of time based on the specific requirements. I’m happy to provide time estimations for these services during our initial inquiry so we can plan accordingly.

Can you travel to my location, or do you have a studio?

Absolutely!

I offer mobile makeup services throughout Ottawa and the surrounding areas. Whether it’s at your home, wedding venue, hotel, or photography studio, I come to you so you can relax in a comfortable environment.

Please note, a small travel fee is added to your quote based on distance. For locations within 20km, a nominal fee applies; beyond that, I charge a per-kilometer rate to cover travel costs.

Alternatively, you’re welcome to visit my home studio in Riverside South—no travel fee needed!

Just a friendly reminder: I share my studio with three fluffy cats, so let me know if you have any allergies. I’m here to make your experience as convenient and enjoyable as possible.

Why should I hire a professional makeup artist?

Hiring a professional Ottawa makeup artist like me ensures you look and feel incredible for your event without any stress. With over fifteen years of industry experience, I focus on enhancing your natural beauty to create a look that’s uniquely you.

We’ll plan the perfect style that matches your skin type, tone, and personal preferences. Using high-quality products and techniques, I’ll make sure your makeup stays flawless throughout your event, so you can enjoy yourself without any worries.

By letting me handle the details, you can relax and avoid the stress of doing your own makeup. I’m here to make your experience easy and enjoyable, ensuring you look and feel amazing.

What should I do to prepare for my makeup appointment?

Before your appointment, please have a clean, moisturized face—no need to wear any makeup. This helps me prep your skin and make sure that your makeup looks fresh and flawless. Try to avoid any new skincare treatments right before our session to keep your skin calm. If possible, gently exfoliate your skin the night before to help the makeup go on smoothly.

In the days leading up to your appointment, I’d love for you to share any inspiration photos or ideas you have. This helps me create a look that’s perfect for you. Feel free to browse my portfolio if you need some ideas.

On the day of your appointment, I’ll arrive early to set up my gear. All you need is a comfortable seat, and a little surface space.

How far in advance should I book my makeup appointment?

I recommend booking as early as possible to give us plenty of time to plan your perfect look.

For weddings and large events, aiming for 6 to 12 months in advance is ideal. 

For other special occasions, 2 to 3 months ahead is usually enough. 

Early planning ensures everything is set for your big day and allows us to adjust any details to suit your needs.

However, I understand that sometimes plans come up last minute! I happily accept short-notice bookings when my schedule allows. So even if your event is just around the corner, please don’t hesitate to reach out—I’d love to see if I can accommodate you.

What is your cancellation policy?

I completely understand that plans can change!

If you need to cancel or reschedule, please let me know as soon as possible. To secure your date and time, I require a 50% non-refundable deposit at the time of booking.

If you cancel before your final payment is due, there’s no additional charge.

Final payments for weddings are due 30 days in advance, while final payments for all other bookings are due 48 hours before your appointment.

If you need to cancel after the final payment has been made and you choose to reschedule, your final payment will be applied to your new appointment. However, a new booking deposit will be required to secure the new date.

This policy helps ensure I can accommodate as many clients as possible while respecting everyone’s time. Full details will be provided during the booking process. I’m here to make everything as smooth as possible, so please don’t hesitate to reach out with any questions or concerns!

Ready For a flawless look that feels like you?

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